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Privacy Policy

Last updated: December 2024

At OM Lifestyle Coaching, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

Information We Collect

Personal Information

  • Name and contact details (email, phone number)
  • Appointment and consultation history
  • Communication preferences
  • Payment information (processed securely through third-party providers)

Usage Information

  • Website usage data and analytics
  • Device and browser information
  • IP address and location data

How We Use Your Information

  • To provide and improve our coaching services
  • To schedule and manage appointments
  • To send service updates and newsletters (with your consent)
  • To process payments and maintain records
  • To comply with legal obligations

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure SSL encryption for data transmission
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure data storage with trusted providers

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request data portability

Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Essential cookies are required for the website to function properly.

Third-Party Services

We may use third-party services for payment processing, analytics, and communication. These services have their own privacy policies, and we encourage you to review them. We do not sell or share your personal information with third parties for marketing purposes.

Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time, subject to legal requirements.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

OM Lifestyle Coaching
Dubai Silicon Oasis, Dona Towers, Office 1607
Email: contact@om-ae.com
Phone: +971 54 597 1212